Daily Sales Reconciliation Process Redesign

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Miniatura

Fecha

2021-05

Autores

Mañón-Gómez, Diego A.

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Título del volumen

Editor

ITESO

Resumen

Descripción

Process redesign on a global enterprise. The Herbalife´s Global Business Center (GBS) Accounts receivable (AR) team performs over 150 daily sales reconciliations to validate the integrity of the revenue accounting. Those reconciliations are manually performed on individual excel files which are very inefficient and difficult to keep track. The process went through a process automation redesign to make it much more efficient.

Palabras clave

Robot Process Automation, Process Improvement, Share Services

Citación

Mañón-Gómez, D. A. (2021). Daily Sales Reconciliation Process Redesign. Trabajo de obtención de grado, Maestría en Ingeniería y Gestión de la Calidad. Tlaquepaque, Jalisco: ITESO.